Article ID: 166828 - Last Review: November 1, 2006 - Revision: 1.1 Upgrade Installation of Windows NT 4.0 Results In STOP ErrorsThis article was previously published under Q166828 SYMPTOMS
After you install Windows NT 4.0 as an upgrade over an existing
installation of Windows NT 4.0 that had a service pack installed, one or
more of the following errors may occur:
STOP: 0x0000001E (0xC0000005, 0xFF1BBD79, 0x00000000, 0x00000038) KMODE_EXCEPTION_NOT_HANDLED Address ff1bbd79 has base at ff1ae000 - tcpip.sys.
STOP 0x00000050 (0xFF10c004, 0x00000000, 0x00000000, 0x00000000) PAGE_FAULT_IN_NONPAGED_AREA CAUSE
Windows NT 4.0 was reinstalled as an upgrade over an installation of
Windows NT 4.0 that had Service Pack 2 or greater installed and Remote
Access Service (RAS) was installed.
RESOLUTION
For more information on these specific errors and their resolutions, please
reference the following Microsoft Knowledge Base articles:
ARTICLE-ID: 162205
(http://support.microsoft.com/kb/162205/EN-US/
)
If you are trying to restore the system to a bootable condition and remove
Service Pack 2, use the following steps:
TITLE : "Stop 0x1E" Message Reinstalling Windows NT with SP3 and RAS ARTICLE-ID: 162837 (http://support.microsoft.com/kb/162837/EN-US/ ) TITLE : Replacing TCP/IP After SP2 Causes STOP 0x00000050
STATUS
Installing Windows NT 4.0 as an upgrade over an installation of the same
version is not recommended or supported. If files need to be replaced, boot
to MS-DOS if using a partition formatted as FAT and replace the damaged
files, or perform a new installation of Windows NT to a different directory
so a partition formatted as NTFS can be accessed and then replace the
affected files.
An upgrade will attempt to replace files and modify the registry. This may result in mismatched files and/or corruption to the registry that may leave the system unbootable. The in-place upgrade does not replace all service pack files, thus creating an incompatible mix of service pack and non- service pack system files. MORE INFORMATION
This process will NOT work if Service Pack 2 was installed more than once
and the uninstall option was selected without first uninstalling the
service pack, thus overwriting the uninstall directory. Nor will this work
if the uninstall option was not selected during install of the Service
Pack. In this case, a parallel install of Windows NT will be needed so a
tape backup of the original install can be restored.
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