Article ID: 167136 - View products that this article applies to.
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When you press the eject button on your CD-ROM drive, Microsoft Excel 97 may close unexpectedly.
NOTE: This behavior occurs regardless of whether there is a compact disc in the CD-ROM drive.
To work around this problem, eject the contents of the CD-ROM drive by using Microsoft CD Player. To do this, do the following:
Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Excel 97 for Windows, Service Release 1 (SR-1).
For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/172475/EN-US/ )OFF97: How to Obtain and Install MS Office 97 SR-1
Microsoft CD Player is an accessory component of Microsoft Windows 95. If you are unable to find this component, it may not be installed on your computer. To install Microsoft CD Player, do the following:
Article ID: 167136 - Last Review: October 6, 2013 - Revision: 1.1