Encarta 97/Bookshelf 98: Invalid Page Fault Starting Program

When you start Encarta 97 Encyclopedia or Bookshelf 98, you may receive an error message similar to the following error message:

Encarta Error Message

If you click the Details button, you receive the following message:

Bookshelf Error Message

You have disabled Virtual Memory, or your Windows 95/98 swapfile is too small.

To view and change the current swapfile settings, do the following:

1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click the System icon.
3. On the Performance tab, click the Virtual Memory button.
4. Select Let Me Specify My Own Virtual Memory Settings.
5. Note the current setting to the right of the "Hard disk" drop down box.
   
   This number represents the amount of free space on this drive that can be used for a swapfile. If this number is too small (under 10 MB, for example), you need to choose a different drive that has more available space or you need to free up additional disk space on this drive.
6. Once you have made necessary changes such as freeing drive space or changing drives, click OK. When you are asked to confirm your changes, click Yes.
7. Click Close. Restart the computer when you are prompted.