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OL97: Outlook 8.01 Does Not Include CC:Mail Service License

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Article ID:168119
Last Review:January 19, 2007
Revision:1.1
This article was previously published under Q168119

SYMPTOMS

When you install the cc:Mail service that comes in the Microsoft Outlook 97, version 8.01, ValuPack, you may receive the following message:
This version of Microsoft Outlook does not contain client support for Lotus cc:Mail. For information on how to use Microsoft Outlook directly with a Lotus cc:Mail post office, please contact Transend Corporation,
email: info@Transend.com
or visit their Web site at
www.Transend.com

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CAUSE

The above message displays if you install Outlook 97, version 8.01, on a computer that does not contain a cc:Mail service from an earlier version of Outlook 97. Outlook 97, version 8.01, which ships with Microsoft Exchange Server, version 5.0, does not include a license for the Lotus cc:Mail transport service.

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RESOLUTION

If you have Microsoft Office 97, or Outlook 97, version 8.0, you have a licensed Lotus cc:Mail transport service. Use the cc:Mail service from the Office 97 or Outlook 97, version 8.0, ValuPacks with Outlook 97, version 8.01.

Microsoft Outlook 97, version 8.02 includes the licensed Lotus cc:Mail transport service.

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MORE INFORMATION

The Lotus cc:Mail service is licensed for distribution by Microsoft from Transend Corporation, 225 Merson Street, Palo Alto, CA 94301. Microsoft Office and Outlook 97, version 8.0, include a licensed copy of Transend Corporation's Lotus cc:Mail transport service. Outlook 97, version 8.01, which ships with Exchange Server, version 5.0, does not include the cc:Mail service license.

You may use either the Office 97 or Outlook 97, version 8.0, cc:Mail service with Outlook 97, version 8.01. Future standalone releases of Outlook will include a liscense for the cc:Mail service.

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 version 8.01 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.

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APPLIES TO
•Microsoft Outlook 97 Service Pack 1
•Microsoft Outlook 97 Standard Edition

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Keywords: 
KB168119

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