Help and Support
 

powered byLive Search

WD97: Alpha: Cannot Use Word 97 Converter with Alpha Word 6.0

Article ID:168330
Last Review:January 19, 2007
Revision:1.1
This article was previously published under Q168330

SYMPTOMS

If you use the Microsoft Word 97 Import Converter for Word 6.0 and 7.0 with the Alpha version of Word 6.0, the following error message may appear when you try to open a Word 97 document:
Cannot start MSWRD832.CNV

Back to the top

CAUSE

The Word 97 Import Converter is not compatible with the Alpha version of Word 6.0.

Back to the top

WORKAROUND

To share documents between Word 97 and the Alpha version of Word 6.0, save the Word 97 document in a format that the earlier version of Word can read. To do this, follow these steps:
1.In Word 97, open the document you want to share.
2.On the File menu, click Save As.
3.In the Save As Type box, select a format that the earlier version of Word can read, such as Word 6.0/95 or Rich Text Format.
NOTE: For information about changing the default save method to something other than Word Documents, see the following article in the Microsoft Knowledge Base:
162987 (http://support.microsoft.com/kb/162987/EN-US/) WD97: Supported Non-Word File Formats

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Back to the top

MORE INFORMATION

The x86 versions of Word 6.0 and 7.0 use the Word 97 Import Converter (Mswrd832.cnv) to read Word 97 documents.

If you are exchanging documents between the Alpha version of Word 97 and the x86 versions of Word 6.0 and 7.0, the Word 97 Import Converter works correctly, because the Import Converter is installed in the Setup process on the computer running the earlier version of Word.

Back to the top

REFERENCES

For more information about the Microsoft Word 97-2000 Import Converter, please see the following article in the Microsoft Knowledge Base:
162214 (http://support.microsoft.com/kb/162214/EN-US/) WD: How to Obtain the Word 97-2000 Import Converter

Back to the top


APPLIES TO
Microsoft Word 97 Standard Edition

Back to the top

Keywords: 
kbbug kberrmsg kbinterop kbpending KB168330

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.