XCLN: Cannot Save Changes to a Public Folder Item This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
This article was previously published under Q168540 SYMPTOMS
You are unable to save changes to an item in a public folder, even though
you have owner permissions to the public folder and can perform all other
tasks with the item, including deleting it.
If you are using the Microsoft Outlook 8.01 client, the following error message will appear:
Microsoft Outlook
If you are using the Microsoft Exchange Client version 5.0, the following
error message will appear:
Your changes could not be saved because you don't have permission to modify some or all of the items in this folder. Do you want to save a copy of this item to the default folder for the item?
Microsoft Exchange Changes to the item could not be saved. You do not have the permission to send the message on behalf of the specified user. CAUSE
The public folder in question is set up so that all messages placed in the
folder are to be forwarded to it. Because the user trying to modify the
message does not have the correct permission to send mail on behalf of the
original sender, the message cannot be saved.
RESOLUTION
To be able to save changes back to the public folder, do one of the
following:
APPLIES TO
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