Help and Support

OL97: Unable to Print a Shared Schedule+ Calendar from Outlook

Article ID:168642
Last Review:January 19, 2007
Revision:1.3
This article was previously published under Q168642

SYMPTOMS

If you try to print a shared Schedule+ calendar from Microsoft Outlook 97, you may be unable to print or may receive the following error message:
Microsoft Schedule+, the print operation could not be completed. Cannot print because there are no valid .fmt files available.

Back to the top

CAUSE

You do not have the Schedule+ print files on your computer.

Back to the top

RESOLUTION

The Schedule+ print files are available for download on the Microsoft Internet Web site at:
http://office.microsoft.com/downloads/ (http://office.microsoft.com/downloads/)
NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:
http://www.microsoft.com/ (http://www.microsoft.com/)

Back to the top

MORE INFORMATION

The Outlook 97 version 8.02 Setup program includes the appropriate print files when you use Outlook with Schedule+ and you do not already have Schedule+ installed on your computer.

For more information about this issue, please see the following article in the Microsoft Knowledge Base:
162222 (http://support.microsoft.com/kb/162222/EN-US/) OL97: Contents of the Olreadme.txt Readme File

Back to the top

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.

Back to the top


APPLIES TO
Microsoft Outlook 97 Standard Edition

Back to the top

Keywords: 
KB168642

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.