OL97: Unable to Print a Shared Schedule+ Calendar from Outlook

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This article was previously published under Q168642

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SYMPTOMS

If you try to print a shared Schedule+ calendar from Microsoft Outlook 97, you may be unable to print or may receive the following error message:

Microsoft Schedule+, the print operation could not be completed. Cannot print because there are no valid .fmt files available.

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CAUSE

You do not have the Schedule+ print files on your computer.

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RESOLUTION

The Schedule+ print files are available for download on the Microsoft Internet Web site at:

http://office.microsoft.com/downloads/ (http://office.microsoft.com/downloads/)

NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

http://www.microsoft.com/ (http://www.microsoft.com/)

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The Outlook 97 version 8.02 Setup program includes the appropriate print files when you use Outlook with Schedule+ and you do not already have Schedule+ installed on your computer.

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

162222 (http://support.microsoft.com/kb/162222/EN-US/ ) OL97: Contents of the Olreadme.txt Readme File

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.

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APPLIES TO

Microsoft Outlook 97 Standard Edition

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KB168642

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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