PE97: Photo Editor Cannot Open Shortcut When Dragged

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View products that this article applies to.

This article was previously published under Q169059

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SYMPTOMS

When you drag a shortcut of a graphics file supported by Microsoft Photo Editor, for example a GIF file, from the desktop to the Photo Editor window, you receive the following error message:

Unknown File Format

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WORKAROUND

To open a graphic file by dragging it to the Microsoft Photo Editor window, drag the actual file, not a shortcut to that file.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem does not occur in Office 2000.

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The Microsoft Photo Editor is a standalone product that is installed by a complete installation of Microsoft Office 97. Microsoft Photo Editor allows you to customize graphic images you create, scan, or open.

For additional information about installing the Photo Editor, please see the following article in the Microsoft Knowledge Base:

165812 (http://support.microsoft.com/kb/165812/EN-US/ ) OFF97: Photo Editor Is Not Installed Through the Valupack

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APPLIES TO

Microsoft Photo Editor 3.01

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kbbug KB169059

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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