OL97: Mailto Function Includes Only E-mail Address

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This article was previously published under Q169076

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SYMPTOMS

If you click a mailto Universal Resource Locator (URL) in the body of an e- mail message in Microsoft Outlook 97, a new, untitled e-mail message starts. The new message is automatically addressed to the recipient indicated in the mailto, but none of the other fields in the message header are completed.

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RESOLUTION

Outlook supports the basic mailto function having the following format:

someone@microsoft.com

Outlook does not support other formats, including:

mailto: someone@microsoft.com?subject=Subject of Message

mailto: someone@microsoft.com?subject=Subject of Message&cc=others@ microsoft.com

mailto: someone@microsoft.com;someone1@microsoft.com?subject=Subject of Message

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.

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APPLIES TO

Microsoft Outlook 97 Standard Edition

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KB169076

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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