XADM: Private Byte Memory Leak in Store.exe

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This article was previously published under Q169693

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SYMPTOMS

Over time, the Windows NT system responsiveness starts to appears sluggish and clients may report a gradual decrease in system performance.

You may observe that the amount of Private Bytes for Store.exe increases over time. You can track this by monitoring the following counters in the Windows NT Performance Monitor:

Object: Process
Instance: STORE
Counter: Private Bytes

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CAUSE

Under certain conditions, when a Microsoft Exchange or Outlook client sets focus to a message folder on the Microsoft Exchange Server that has a filter defined, a small number of private bytes are leaked.

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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APPLIES TO

Microsoft Exchange Server 4.0 Standard Edition

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kbqfe kbhotfixserver kbbug kbfix KB169693

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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