Article ID: 170648 - Last Review: May 21, 2001 - Revision: 1.0

XL97: Custom Toolbars Are Lost After Uninstalling Add-In

This article was previously published under Q170648
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SYMPTOMS

When you use the Microsoft Office Setup program to add or remove a Microsoft Excel add-in, any custom toolbars that you created may be deleted.

CAUSE

This problem occurs if you use Office Setup to add or remove any of the following add-ins:
  • Analysis ToolPak
  • AutoSave
  • Conditional Sum Wizard
  • File Conversion Wizard
  • Lookup Wizard
  • Report Manager
  • Solver
  • Template Wizard with Data Tracking

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office for Windows, Service Release 1.

REFERENCES

For more information about installing or uninstalling Microsoft Excel, click the Office Assistant, type uninstall click Search, and then click to view "Install or remove individual components of Microsoft Office or Microsoft Excel."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
120802  (http://support.microsoft.com/kb/120802/EN-US/ ) Office: How to Add/Remove a Single Office Program or Component

APPLIES TO
  • Microsoft Excel 97 Standard Edition
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kbprb KB170648
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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