WD97: Password Not Prompted with First Expansion of Sub-document

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Article ID: 170940 - View products that this article applies to.
This article was previously published under Q170940
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SYMPTOMS

The first time you collapse and expand a password-protected sub-document within a Microsoft Word 97 master document, you are not prompted for a password. After the first time, you are prompted for the password.

RESOLUTION

To correct this problem, install Microsoft Word 97 for Windows, Service Release 1 (SR-1).

WORKAROUND

After you have inserted a password-protected sub-document in a master document, before you collapse and expand the sub-documents, save and close the master document. When you open (expand) the sub-documents, Word correctly prompts you for the password.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.  This problem was corrected in Microsoft Word 97 for Windows Service Release 1 (SR-1).

MORE INFORMATION

To save a Microsoft Word 97 document with a Password To Modify security, do the following:
  1. On the File menu, click Save As.
  2. Click Options, and under Password To Modify, type a password and then click OK.
  3. You will be asked to confirm your password. Retype the password in the Reenter password to modify area and then click OK.
  4. Type the name of your document in the File name box and then click Save.

Properties

Article ID: 170940 - Last Review: October 7, 2013 - Revision: 1.1
APPLIES TO
  • Microsoft Word 97 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix KB170940

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