Computer with Ultra DMA IDE Controller May Hang This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
This article was previously published under Q171353 SYMPTOMS When you are running Windows 95 on a computer with an IDE
(ATA) hard disk and controller that support Ultra DMA mode, the computer may
stop responding (hang) while the hard disk is being accessed. CAUSE This problem can occur if there is a hardware error while
data is being read from the hard disk. When such an error occurs in Ultra DMA
mode, the Windows device driver does not successfully recover from the error
and retry the operation. STATUS Microsoft has confirmed this to be a problem in Microsoft
Windows 95 OEM Service Release 2 (OSR2). An update to address this problem is
now available, but is not fully regression-tested and should be applied only to
computers experiencing this specific problem. Unless you are severely impacted
by this specific problem, Microsoft does not recommend implementing this update
at this time. This issue is resolved by the following updated file for Windows 95 OSR2: Esdi_506.pdr version 4.00.1116 (dated 8/25/97) and laterTo install this update, follow these steps:
119591 (http://support.microsoft.com/kb/119591/EN-US/) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
The following files are installed by Remideup.exe: File name Version Date/Time Size Destination folder ------------------------------------------------------------------------ Esdi_506.pdr 4.00.1116 8/25/97 11:16a 24,426 Windows\System\Iosubsys Voltrack.vxd 4.00.954 3/6/96 9:54a 18,518 Windows\System\IosubsysNOTE: The Voltrack.vxd file is installed on Windows 95 computers only. This file is not installed on computers running OSR2. MORE INFORMATION Ultra DMA, also known as Ultra DMA/33, is an extension of
the ATA hard disk interface that allows burst data transfer rates of 33.3 MB
per second (double the ATA-2/ATA-3 standard of 16.6 MB per second). This new standard is supported by controller chip sets such as the Intel PIIX4 chip set. For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base: 161642 (http://support.microsoft.com/kb/161642/EN-US/) Auto Insert Notification May Prevent Automatic Suspend
160800 (http://support.microsoft.com/kb/160800/EN-US/) "Fatal Exception Error" with Iomega IDE Zip Drives
154976 (http://support.microsoft.com/kb/154976/EN-US/) Error Message Running Jet Database Engine Stress Test
154436 (http://support.microsoft.com/kb/154436/EN-US/) Errors Accessing Hard Disk with Spin-Down Enabled
154435 (http://support.microsoft.com/kb/154435/EN-US/) Windows 95 IDE Support for SMART, DMA, and ATAPI Tape
Drives
153471 (http://support.microsoft.com/kb/153471/EN-US/) Problems with Removable IDE Drives in Windows 95
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