XL97: "Features Not Supported" Error Message Saving Workbook

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This article was previously published under Q171463

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SYMPTOMS

When you open a workbook that was created in an earlier version of Microsoft Excel, and then save the workbook, the following error message appears:

This workbook contains features that are not supported by the file format you selected. To avoid the possible loss of formatting or information, be sure to save a copy in the most recent Microsoft Excel Workbook format.

When you click OK, the file is saved.

NOTE: This message occurs even if you don't make any changes in the file.

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CAUSE

This problem occurs when you do the following:

You open a file that was created in an earlier version of Microsoft Excel. -and-
The workbook contains a chart with a chart area formatted with a pattern instead of a solid color. -and-
You save the workbook in the Microsoft Excel 5.0/95 Workbook (*.xls) format.

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RESOLUTION

To correct this problem, install Microsoft Excel 97 Service Release 1 (SR-1).

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Excel SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 (http://support.microsoft.com/kb/172475/EN-US/ ) How to Obtain and Install MS Office 97 SR-1

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APPLIES TO

Microsoft Excel 97 Standard Edition

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kbbug kbchart kberrmsg kbfix KB171463

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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