Article ID: 171464 - Last Review: July 15, 2004 - Revision: 3.1

OLEXP: Error Message: The Command Failed to Execute

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SYMPTOMS

When you attempt to save a mail attachment to your hard disk in Outlook Express, you may receive the following error message:
The command failed to execute.
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CAUSE

There is not enough free disk space on your hard disk to save the attachment.
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RESOLUTION

Increase the amount of free space on your hard disk by using one or more of the following methods:

  • Remove any unnecessary files from the hard disk.
  • Empty the Recycle Bin.
  • Delete the Internet Explorer Setup folder. The Internet Explorer Setup folder contains a copy of the Setup files so you can reinstall Internet Explorer from the hard disk instead of having to download another copy from the Microsoft Web site. Deleting this folder does not affect the performance of Internet Explorer.
After you free some hard disk space, try to save the attachment again.
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APPLIES TO
  • Microsoft Outlook Express 5.01 Service Pack 1
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.5 Service Pack 1
  • Microsoft Outlook Express 5.01 Service Pack 1
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
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Keywords: 
kberrmsg KB171464
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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