Using the Help Compiler to compile a Microsoft Word 97 for Windows Rich Text Format (RTF) file may produce the following error message: Other errors may appear indicating that the file is corrupt or that the Help file cannot be created.

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Microsoft Word 97 for Windows uses a different RTF file format than earlier versions of Microsoft Word.

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Use the updated Help Workshop version 4.03.0002 that is available for download from the Internet (anonymous FTP) site listed below in the More Information section.

There is also a Help Workshop version 4.02 that compiles Word 97 RTF files. For more information, click the following article number to view the article in the Microsoft Knowledge Base: If access to either of the newer help compilers is not available, Microsoft Word 95 or an earlier version of Microsoft Word can be used to create the RTF file.

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To obtain a version of the Help compiler, download Hcwsetup.exe, a self-extracting file, from the following Microsoft Web site: Select the file entitled Hcwsetup.exe and save it to a folder on your hard drive. Once copied to the hard drive, open Explorer and double-click the .exe file to begin the self-extraction process.

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