Article ID: 172223 - View products that this article applies to.
This article was previously published under Q172223
When you double-click on a shortcut or select an item from the Start menu, nothing happens. When you try to run any program or shortcut from Control Panel, the following error messages may appear:
Access to the specified device, path, or file is denied.
Also, when you click Options from the View menu in My Computer, click the File Types tab, and then select Application, the "Open with:" field is blank (instead of displaying (EXECUTABLE)).
This file does not have a program associated with it for performing this action. Create an association in My Computer by clicking View and then clicking Options.
The Open and/or Open\Command key(s) in the HKEY_CLASSES_ROOT\Exefile\Shell subkey of the registry have been corrupted, modified, or are missing.
To manually check and/or restore the Open key you will need to edit the registry. To edit the registry, perform the following steps:
WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
Article ID: 172223 - Last Review: February 23, 2007 - Revision: 2.2
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