Error Message: Error Loading. You Must Reinstall Windows.

Article translations Article translations
Article ID: 172378 - View products that this article applies to.
This article was previously published under Q172378
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


When you start your computer, you may receive the following error message:
Error loading. You must reinstall Windows.


This error message can occur if the "shell=" line in the System.ini file is missing the reference to the Explorer.exe file.


To resolve this issue, follow these steps:
  1. Use any text editor (such as Notepad) to open the System.ini file in the Windows folder.
  2. Modify the "shell=" line so that it reads:
  3. Save and then close the System.ini file, and then restart Windows 95.


Article ID: 172378 - Last Review: October 7, 2013 - Revision: 1.1
  • Microsoft Windows 95
kbnosurvey kbarchive kbenv kberrmsg KB172378

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from