WD97: Deleted Browser Reappears in Web Page Preview Dialog Box

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SYMPTOMS

When you select and delete your Web browser from the list of browsers in the Web Page Preview dialog box (on the File menu, click Web Page Preview) and close and then re-open the Web Page Preview dialog box, the browser you deleted still appears in the list of browsers.

NOTE: The list of browsers appears after you install the update for the Web Page Authoring Tools when you click Web Page Preview on the File menu.

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CAUSE

Word lists all registered Web browsers in the Web Page Preview dialog box.

NOTE: A registered Web browser is a Web browser that is properly installed and has the correct Windows Registry entries for Word to correctly identify and use the browser.

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STATUS

This functionality is by design. Word automatically identifies and uses a Web browser that has been registered in the Windows Registry.

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MORE INFORMATION

Registration of a Web browser in the Windows Registry is a function of the setup of the Web browser. If your Web browser is not recognized by Word, either rerun the setup program for your Web browser, or contact the vendor of your Web browser for more information.

For additional information, please see the following articles in the Microsoft Knowledge Base:

172747 (http://support.microsoft.com/kb/172747/EN-US/ ) WD97: What's New in the Web Page Authoring Tools Update

172746 (http://support.microsoft.com/kb/172746/EN-US/ ) WD97: Editing Web Browser Path Creates Duplicate Entry

163299 (http://support.microsoft.com/kb/163299/EN-US/ ) WD97: Web Page Authoring Tools AutoUpdate

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APPLIES TO

Microsoft Word 97 Standard Edition

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kbprb KB172746

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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