Article ID: 173072 - View products that this article applies to.
This article was previously published under Q173072
This article has been archived. It is offered "as is" and will no longer be updated.
When you attempt to add the Microsoft Outlook 97 Address Book service to a profile, Address Book may not be in the list of available services.
A missing Contab32.dll file or an invalid Mapisvc.inf file can cause this problem.
Verify that the Contab32.dll File is in your Windows\System folder. If not, copy it from your Outlook setup medium.
If the Contab32.dll file is present and the problem still persists, reinstall from your setup medium as follows:
To verify or install the Outlook Address Book Service, use the following:
Contact us for more help
Connect with Answer Desk for expert help.