XCLN: New Mail Notification To "Play a Sound" Does Not Work

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Article ID: 173383 - View products that this article applies to.
This article was previously published under Q173383
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SUMMARY

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

To hear a sound when new mail arrives, do the following:

  1. From the Tools menu, select Options.
  2. Click the General tab in the Microsoft Exchange Client, or click the E-mail tab in the Microsoft Outlook Client.
  3. Select the Play a Sound check box.
If the Play a Sound option still does not work, check to make sure the New Mail Notification event is listed in the Control Panel Sounds dialog box. To do this, run Control Panel and click the Sounds icon.

The New Mail Notification event will not be listed if the appropriate entries for Mailbeep are missing from the registry.

MORE INFORMATION

To add the New Mail Notification event, you need to make changes to the registry.

WARNING: Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95 or Windows NT. Microsoft cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be solved. Use the Registry Editor at your own risk. You should make a backup copy of the registry files System.dat and User.dat before you edit the registry.

Follow these steps to add the Mailbeep setting and associated sound for mailbeep:

  1. Close any programs that are running.
  2. On the Start menu, click Run. Type regedit and click OK.
  3. In the Registry Editor, expand the following key:
          HKEY_USERS\<UserID>\AppEvents\EventLabels
    						
  4. On the Edit menu, click New and select Key.
  5. With New Key #1 selected, type Mailbeep, and then press ENTER.
  6. With the Key Mailbeep selected, on the Edit menu, click New and select String Value.
  7. With New String Value #1 selected, type (Default), and then press ENTER.
  8. With the (Default) entry selected, click Edit and Modify, and type in the value data New Mail Notification, and then press ENTER.
To add a sound for the Mailbeep event, follow these steps:

  1. In the Registry Editor, expand the following key:
          HKEY_USERS\<UserID>\AppEvents\Schemes\Apps\.Default\MailBeep
    						
  2. On the Edit menu, click New and select String Value.
  3. With New String Value #1 selected, type (Default), and then press ENTER.
  4. With the (Default) entry selected, click Edit and Modify and type the value data ding.wav, and then press ENTER.
  5. Click OK and exit the Registry Editor.
  6. Shut down and restart your computer.
For information about how to edit the registry, see the Changing Keys and Values topic in the Registry Editor Help file.

Properties

Article ID: 173383 - Last Review: October 28, 2006 - Revision: 1.3
APPLIES TO
  • Microsoft Exchange Client 5.0
Keywords: 
KB173383
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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