Cannot use Visual FoxPro ODBC driver in Word mail merge

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This article was previously published under Q173574

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SYMPTOMS

When you perform a mail merge in Microsoft Word 97 with a data file from Visual FoxPro, Visual FoxPro is not available in the Files Of Type list; and if Word finds the file, it does not open it.

This problem applies to files with the .dbc or .dbf file name extensions.

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CAUSE

In order for Word to list a file type in the Files Of Type list during a mail merge, Word needs an installable Indexed Sequential Access Method (ISAM) file for the product.

Because there is no installable ISAM file for Visual FoxPro, the Visual FoxPro option is not available in the Files Of Type list.

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RESOLUTION

To resolve this problem in Microsoft Word 97 for Windows, install the latest version of Microsoft Data Access Components (MDAC). To obtain the latest version of MDAC, please browse to the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/data/aa937695.aspx (http://msdn2.microsoft.com/en-us/data/aa937695.aspx)

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem does not occur in Microsoft Word 2000.

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REFERENCES

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

237284 (http://support.microsoft.com/kb/237284/EN-US/ ) WD97: Error Message: "Cannot Find Installable ISAM"

110093 (http://support.microsoft.com/kb/110093/EN-US/ ) WD: ODBC--Open Database Connectivity Overview

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APPLIES TO

Microsoft Word 97 Standard Edition

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kb3rdparty kbbug kbfix kbmerge KB173574

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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