CD-ROM May Not Run Automatically in Windows

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Article ID: 173584 - View products that this article applies to.
This article was previously published under Q173584
For a Microsoft Windows XP version of this article, see 314855.
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SYMPTOMS

When you insert a CD-ROM into the CD-ROM drive, it may not be run automatically in Windows.

CAUSE

The Autorun.inf file and the programs it is designed to run may not run when you are logged on to Windows as a user without either Power User or Administrator rights.

By default, only users logged on to Windows with Power User or Administrator rights are allowed to install software. In Windows, files with the .inf extension are considered Setup Information files. As a result, the Autorun.inf file is not initiated if you do not have Power User or Administrator rights.

RESOLUTION

To work around this issue, log on to Windows as either a Power User or Administrator.

MORE INFORMATION

When a CD-ROM is detected, Windows is notified that a new volume is available and the drive is checked for an Autorun.inf file.

In Windows 2000, a user that is not a Power User or Administrator is prompted with an "Install Program as other user" message when the CD-ROM autorun is processed.

For more information about the Autorun feature and disabling it in Windows, click the following article numbers to view the articles in the Microsoft Knowledge Base:
967715 How to disable the Autorun functionality in Windows
164115 Play Button Unavailable When CD Is Reinserted in CD-ROM
153981 Error Message: Windows Cannot Find Autorun.exe
126025 Preventing Windows 95 from Playing Audio CDs Automatically

Properties

Article ID: 173584 - Last Review: April 7, 2009 - Revision: 3.1
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbprb KB173584

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