Article ID: 173888 - View products that this article applies to.
This article was previously published under Q173888
When you attempt to start Internet Explorer 3.02, you may receive one of the following error messages:
Iexplore.exe ordinal not found
The ordinal 386 could not be located in the dynamic link library
The ordinal 387 could not be located in the dynamic link library
The ordinal 388 could not be located in the dynamic link library
NOTE: The error messages may be displayed on a blue screen.
Ordinal 654 could not be located in the dynamic link library
These error messages can occur if you remove Internet Explorer 4.0 from your computer but not all the Internet Explorer 4.0 files are removed.
Check the version information for the following files:
After you rename the files as necessary, reinstall Internet Explorer 3.02.
Version number 4.71.<nnnn> signifies a file included with Internet Explorer 4.0. Files included with Internet Explorer 3.02 have version number 4.70.<nnnn>.
Article ID: 173888 - Last Review: October 10, 2003 - Revision: 3.0
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