Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
OFF97: Problems Occur After Removing MS Internet Explorer 4.0
Article ID: 174431 - View products that this article applies to.
This article was previously published under Q174431
If you remove Microsoft Internet Explorer 4.0 from a computer on which Microsoft Office 97 is installed, the following problems may occur when you run the programs included in Microsoft Office 97:
These problems may occur when the following conditions are true:
To work around this problem, reinstall Microsoft Office 97. To do this, follow these steps:
NOTE: If you used the Microsoft Office 97, Service Release 1 (SR-1) Patch to upgrade your version of Microsoft Office 97, you must reinstall the patch so that the reinstalled Office files may be updated.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
When you install Microsoft Internet Explorer 4.0 on a computer, the Setup program creates a backup copy of any files that it replaces. If you remove Microsoft Internet Explorer 4.0 from the computer, the backup copies of the files are automatically restored by the Setup program. This allows other programs to continue functioning correctly even if they use the same files as Microsoft Internet Explorer 4.0.
However, if you install Microsoft Internet Explorer 4.0 before you install Microsoft Office 97, the Microsoft Internet Explorer 4.0 Setup program does not make backup copies of the files used by Microsoft Office 97. As a result, if you remove Microsoft Internet Explorer 4.0 from the computer, the Setup program may remove files from the computer that are used by both Microsoft Office 97 and Microsoft Internet Explorer 4.0.
Specifically, the following files are removed:
Asycfilt.dll Msencode.dll Comcat.dll T2embed.dll Hlink.dll Urlmon.dll Html32.cnv Vbscript.dll Inetcpl.cpl Wininet.dll Msconv97.dll
These files are installed and used by both Microsoft Office 97 and Microsoft Internet Explorer, version 4.0.
Article ID: 174431 - Last Review: January 20, 2007 - Revision: 2.1