Article ID: 174549 - View products that this article applies to.
This article was previously published under Q174549
Before you reinstall any version of Windows 95, you should uninstall Internet Explorer 4.0. If you do not uninstall Internet Explorer before reinstalling Windows 95, you receive error messages warning you to remove Internet Explorer first. If you do not, you may be unable to start Windows or run Internet Explorer or related components. To avoid these problems, uninstall Internet Explorer first, reinstall Windows 95, and then reinstall Internet Explorer.
For information about uninstalling Internet Explorer, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/174265/EN-US/ )How to Uninstall Internet Explorer 4.0
If you have already reinstalled Windows 95 without uninstalling Internet Explorer first, use the appropriate method below to help recover from any problems that may occur.
NOTE: The methods outlined below are specific to the version of Windows 95 you are running and whether you selected Yes or No in all Version Conflict dialog boxes that occurred while you reinstalled Windows 95.
To determine which version of Windows 95 you are running, please see the following article in the Knowledge Base:
(http://support.microsoft.com/kb/158238/EN-US/ )How to Determine the Version of Windows 95/98/Me in Use
Method to Use
Version of Response to Use this Windows 95 version conflicts method ------------------------------------------------- Windows 95 or A Yes 1 Windows 95 or A No 2 Windows 95B Yes 3 Windows 95B No 4
Method 1You do not need to make any changes to your current configuration. Reinstalling Windows 95 with Internet Explorer installed and answering Yes to all file version conflicts does not cause any problems.
Method 2Windows 95 works properly, but you may need to reinstall Internet Explorer to resolve any problems with the browser. Reinstalling Internet Explorer should resolve any file version conflicts resulting from reinstalling Windows 95.
Method 3Windows 95 works properly, but you may experience problems running Internet Explorer because Windows 95 reinstalls Internet Explorer 3.0. To work around this problem, reinstall Internet Explorer 4.0.
Method 4If you are using the Windows Desktop Update component, the following error messages may occur when you start your computer:
When you click OK, the following error message occurs:
Error loading Explorer.Exe
You must reinstall Windows
Your computer either stops responding (hangs) or shuts down.
Error Starting program
The Explorer.Exe File is Linked to Missing Export
If you did not have the Windows Desktop Update installed, you may be able to start Windows 95, but you cannot run Internet Explorer and your desktop icons cannot be moved.
To resolve these issues, use the appropriate method:
Using the Uninstall folder on your hard disk:
Article ID: 174549 - Last Review: November 15, 2006 - Revision: 2.1