This article was previously published under Q174579
IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, remove, and then reinstall Dial-Up Networking:
Click Start, point to Settings, and then click Control Panel.
Double-click Add/Remove Programs.
Click the Windows Setup tab, click Communications, and then click Details.
Click to clear the Dial-Up Networking check box, click OK, and then click OK.
Click Start, click Shut Down, click Restart Your Computer, and then click Yes.
Click Start, point to Programs, and then click Windows Explorer.
Look for the Rasapi32.dll file in the Windows\System folder. If it exists, rename the Rasapi32.dll file to Rasapi32.old. To rename a file, right-click it, click Rename, type the new file name, and then press ENTER.
Use Registry Editor to check the path value under the following registry key:
NOTE: The above registry key is one path; it has been wrapped for readability.
If the path is Rasapi32.dll or Smmscrpt.dll, perform steps 9-15.
If the path is not Rasapi32.dll or Smmscrpt.dll, edit the path by double-clicking the word Path. Change the value to Rasapi32.dll, extract a new copy of the Rasapi32.dll file, reinstall Dial-Up Networking, and then skip the remaining steps.
Extract a new copy of the Rasapi32.dll file from your original Windows 95 or 98 CD-ROM or floppy disks into the Windows\System folder. To do this, use the appropriate method:
Extract a new copy of the Rasapi32.dll file from your original Windows 98 CD-ROM into the Windows\System folder by using the System File Checker tool. To start the System File Checker tool, click Start, click Run, type sfc.exe in the Open box, and then click OK. For more information about using the Extract tool, click Start, point to Programs, click MS-DOS Prompt, type extract, and then press ENTER.
For additional information about using the Extract tool or System File Checker, click the article number below
to view the article in the Microsoft Knowledge Base:
129605
(http://support.microsoft.com/kb/129605/EN-US/
)
How to Extract Original Compressed Windows Files
Use Registry Editor to delete the SMM_Files key under the following
registry key:
Click Start, click Settings, and then click Control Panel.
Double-click Add/Remove Programs.
Click the Windows Setup tab, click Communications (the word, not the check box), and then click Details.
Click to select the Dial-Up Networking check box, click OK, and then click OK again.
When you are prompted to restart your computer, click Yes.
If you had previously installed Dial-Up Scripting in Windows 95,
rename the Smmscrpt.dll file in the Windows\System folder, and then
reinstall Dial-Up Scripting.
For additional information about installing Dial-Up Scripting, click the article number below
to view the article in the Microsoft Knowledge Base:
153038
(http://support.microsoft.com/kb/153038/EN-US/
)
How to Automate Dial-Up Networking Connections
The default value is "Rasapi32.dll." If Dial-Up Scripting is installed in
Windows 95, this value may be "Smmscrpt.dll."
CompuServe's WOW! software, which is included with Windows 95 OEM Service
Release 2 (OSR2), changes the Path value to "Smmcctb.dll" and adds
"CISPPP: PPP connection using CompuServenetworks" to the available server
types in the Dial-Up Networking connection properties.
The CompuServe WOW! software should no longer be necessary because
CompuServe discontinued the WOW! service as of January 31, 1997.
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