OL97: Roaming User's AutoSignature Incorrect or Missing
This article was previously published under Q175047 SYMPTOMS
When you configure Microsoft Outlook 97 as a roaming user and you log on to
a different workstation, when the AutoSignature is inserted into your e-
mail message, it may not be correct, or it may be blank.
CAUSE
This may be caused by either of the following:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97
versions 8.01 and 8.02. The problem was corrected in Outlook 8.03.
MORE INFORMATION
You can use AutoSignature to automatically add text to mail messages you
send. For example, you can create an AutoSignature that includes your name,
job title, and phone number. You can also use AutoSignature to add a custom
heading to your messages or to include a standard paragraph about how you
want others to respond to your messages. You can change the font and
alignment of the AutoSignature to give your signature a unique appearance
and use different formats for individual characters or words in the
signature.
The AutoSignature is kept in a file named <ProfileName>.rtf, where <ProfileName> is the name of the profile you use. The default location for this file is the Windows folder. Outlook users configured as roaming users specify the location of the AutoSignature file by using a Universal Naming Convention (UNC) path in the Registry. For example: HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Office\ Explorer\Favorites REFERENCES
For more information about AutoSignatures, type "AutoSignature" in the
Office Assistant, click Search, and then click to view "Sign messages with
AutoSignature."
For more information on configuring Outlook for roaming users, please see the following article(s) in the Microsoft Knowledge Base: 167397 (http://support.microsoft.com/kb/167397/EN-US/) Set Up Outlook for Multiple or Roaming Users
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