Windows Explorer Hangs When Internet Explorer Does

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Article ID: 175232 - View products that this article applies to.
This article was previously published under Q175232
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SYMPTOMS

After Internet Explorer stops responding (hangs), Windows Explorer may also stop responding.

CAUSE

This behavior can occur if you install the Windows Desktop Update component during the installation of Internet Explorer. By default, Windows Explorer runs in the same process as Internet Explorer. When Internet Explorer hangs, it may cause Windows Explorer to hang also.

RESOLUTION

To prevent this behavior, run Internet Explorer in a separate process. To do so, use the following steps in Internet Explorer.

NOTE: Running Internet Explorer in a separate process may reduce its performance and use more system resources.

Internet Explorer 4.x

  1. On the View menu in Internet Explorer, click Internet Options.
  2. Click the Advanced tab, and then click to select the Browse In A New Process check box.
  3. Click OK.
  4. Quit Internet Explorer and then restart it.

Internet Explorer 5

  1. On the Tools menu in Internet Explorer, click Internet Options.
  2. Click the Advanced tab, and then click to select the Launch Browser Windows In A Separate Process check box.
  3. Click OK.
  4. Quit Internet Explorer and then restart it.

Properties

Article ID: 175232 - Last Review: January 22, 2007 - Revision: 4.1
APPLIES TO
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 1.0
  • Microsoft Internet Explorer 2.0
  • Microsoft Internet Explorer 3.0
  • Microsoft Internet Explorer 3.01
  • Microsoft Internet Explorer 3.02
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 3.2
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 2.0
  • Microsoft Internet Explorer 3.0
  • Microsoft Internet Explorer 3.01
  • Microsoft Internet Explorer 3.02
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
Keywords: 
kbenv kbinterop kbprb KB175232
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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