HTML Code May Be Printed Instead of Web Page or Message

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Article ID: 175322 - View products that this article applies to.
This article was previously published under Q175322
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SYMPTOMS

When you try to print a Web page using Internet Explorer or a Hypertext Markup Language (HTML) message using Outlook Express, HTML source code may be printed instead of the Web page or message you are viewing.

CAUSE

This problem can occur if temporary files (.tmp) are associated with a text editor (such as Notepad).

RESOLUTION

To work around this problem, follow these steps:
  1. Click Start, point to Programs, and then click Windows Explorer.
  2. On the View menu, click Folder Options, and then click the File Types tab.
  3. In the Registered File Types box, click each file type one at a time, and then view the file extension under "File type details."
  4. If the file extension is TMP, click Remove, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

When you print a Web page using Internet Explorer 4.0 or an HTML message using Outlook Express, it is saved as a temporary file before it is printed. If temporary files are associated with a text editor (such as Notepad), Internet Explorer 4.0 or Outlook Express may mistake these files for plain text files and print the HTML code of the Web page or message you are viewing.

Properties

Article ID: 175322 - Last Review: December 5, 2003 - Revision: 3.0
APPLIES TO
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 4.0 128-Bit Edition
Keywords: 
kbprint KB175322
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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