Internet Explorer May Not Start with a Local File Home Page

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This article was previously published under Q175429

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SYMPTOMS

When you set your Internet Explorer home page to a local file on your hard disk, Internet Explorer may not start or you may receive the following Dr. Watson error message:

Explorer.exe
Exception access violation (0xc000005), address: 0x70265517

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CAUSE

This behavior can occur if you set your home page to a local file that is no longer available.

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RESOLUTION

To resolve this issue, change the home page to the default setting. To do so, follow these steps:

Click Start, point to Settings, and then click Control Panel.
Double-click the Internet icon.
In the Home Page section of the General tab, click Use Default.
Click OK.

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APPLIES TO

Microsoft Internet Explorer 2.0
Microsoft Internet Explorer 3.0
Microsoft Internet Explorer 3.01
Microsoft Internet Explorer 3.02
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Internet Explorer 4.01 128-Bit Edition
Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 1.0
Microsoft Internet Explorer 3.2

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kbenv kberrmsg KB175429

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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