Article ID: 175667 - View products that this article applies to.
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When you use the System tool in Control Panel to copy a user profile on a Windows NT-based computer with Microsoft Internet Explorer 4.0 or 4.01 installed, the user profile may not be copied and you may receive the following error message:
Copy Profile Error. The operation completed successfully.
This behavior can occur when the profile copy process attempts to modify the security on the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
To work around this issue, stop the Protected Storage service, and then create the new user profile that will be copied. To do so, follow these steps:
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Article ID: 175667 - Last Review: October 7, 2013 - Revision: 1.3