XWEB: VBScript Error '800a03e3' When Accessing OWA Server 5.5

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q176245

Expand all | Collapse all

SYMPTOMS

You may receive the following VBScript error on your Web Browser when you attempt to connect to Outlook Web Access (OWA). The script name and line number may not necessarily be identical, but the error code will remain the same:

Microsoft VBScript runtime error '800a03e3'

Unknown runtime error

/exchange/USA/lib/session.inc, line 300"

Back to the top

CAUSE

This can occur when the server is very busy or when you try to connect to a mailbox that does not exist but is authenticated as a real user.

Back to the top

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.5.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft Recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Back to the top

APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition
Microsoft Outlook Web Access 5.5

Back to the top

kbbug kbfaq kbqfe KB176245

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top