Article ID: 176262 - Last Review: June 5, 2007 - Revision: 3.2 Err Msg: The Drive or Network Connection That the Shortcut...This article was previously published under Q176262 SYMPTOMS
When you start Internet Explorer, double-click an Internet shortcut, or
view a shell folder, you may receive one of the following error messages:
This Internet shortcut cannot be opened because it failed to run.
Unable to open Internet Shortcut "%1".
The drive or network connection that the shortcut " refers to is
unavailable. Make sure that the disk is properly inserted or the
network resource is available, and then try again.
Windows cannot create a shortcut here. Do you want
the shortcut to be placed on the desktop instead?
CAUSE
This behavior can occur if the Windows\Favorites\Links folder is missing.
RESOLUTION
To resolve this behavior, use either of the following methods:
MORE INFORMATION
For more information about Internet shortcuts, see the following articles
in the Microsoft Knowledge Base:
A shell folder is a resource on your local hard disk or local area network
(LAN) that can be accessed using the "File:" protocol (for example,
"file://c:\windows" or "file://\\<path>\webpage.htm," where <path> is the
full Universal Naming Convention (UNC) name path to the Webpage.htm file).
APPLIES TO
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