OLEXP: Unable to Attach a File in Outlook Express

Article translations Article translations
Article ID: 176269 - View products that this article applies to.
This article was previously published under Q176269
Expand all | Collapse all


When you try to attach a file that is on the desktop to a message in Outlook Express, you may receive one of the following error messages:
c:\winnt\profiles\<name>\desktop\<filename> File not found.
Please verify the correct file name was given.
- or -
C:\WINDOWS\DESKTOP\<filename> This file cannot be found.
Make sure that the correct path and filename are given.


These error messages can occur if the file you are trying to attach is located in the All Users\Desktop folder.


To work around this behavior, drag the file from the desktop to the message window.


Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


These error messages do not occur if the file you are trying to attach is located in the Windows\Desktop folder or the Desktop folder located in your user profile folder.

The settings in the All Users folder are used with the settings in your user profile folder to create your profile. Settings in the All Users folder are always available to anyone that logs on to Windows. Settings in your user profile folder are your personal settings and are only available to you.

The settings for all users are located in the following folder by default:
   Folder                        Platform
   C:\Winnt\Profiles\All Users   Windows NT
   C:\Windows\All Users          Windows 95
Your personal settings are located in the following folder by default, where <name> is the name you used to log on to Windows:
   Folder                        Platform
   C:\Winnt\Profiles\<name>      Windows NT
   C:\Windows\Profiles\<name>    Windows 95 with user profiles enabled
   C:\Windows                    Windows 95 without user profiles enabled
Note that in Windows 95, the user profile folder is created only if you have enabled user profiles. If user profiles are not enabled, settings are saved to the appropriate folder in the Windows folder and are available to anyone that logs on to Windows. You do not need to enable user profiles in Windows NT 4.0. User profiles are enabled by default in Windows NT 4.0.

For more information about user profiles in Windows 95, see the following article in the Microsoft Knowledge Base:
176059 Description of the Users Tool in Control Panel


Article ID: 176269 - Last Review: November 4, 2003 - Revision: 2.0
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0
kberrmsg KB176269
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com