Article ID: 176434 - Last Review: November 26, 2003 - Revision: 2.0

Notes in Pocket Outlook Do Not Function Correctly

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This article was previously published under Q176434
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SYMPTOMS

When you open an appointment in Calendar or an entry in Contacts on your Handheld PC (H/PC), you may experience any of the following behaviors:

  • You do not see drawings created with the Ink tool in the Tap Here To Add Notes box.
  • The contents of the note are not selected when you tap Select All on the Edit menu in the Tap Here To Add Notes window.
  • Your HP/C stops responding (hangs) when you change the value in the Zoom box in the Tap Here To Add Notes window.
  • Your note is not saved when you tap OK in the Tap Here To Add Notes window.
  • ActiveSync may hang when the H/PC is synchronized with the desktop computer.
  • Ink Notes may be displayed incorrectly in Microsoft Outlook 97.
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CAUSE

This behavior can occur if the appointment is too large.
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RESOLUTION

To work around this behavior, create two or more smaller appointments. The maximum size for a Windows CE appointment is 20K.
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APPLIES TO
  • Microsoft Windows CE Services 2.0
  • Microsoft Windows CE Services 2.1
  • Microsoft Windows CE 2.0 for the Handheld PC
  • Microsoft Windows CE 2.1 for the Handheld PC
  • Microsoft Windows CE 2.11 for the Handheld PC
  • Microsoft Windows CE 2.12 for the Handheld PC
  • Microsoft Windows CE 3.0 for the Handheld PC
  • Microsoft Windows CE 3.01 for the Handheld PC
  • Microsoft Windows CE 3.0 for the Handheld PC Professional Edition
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Keywords: 
kbprb KB176434
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