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OFF97: "The Specified Volume Does Not Support Long File Names"

Article ID: 176590 - View products that this article applies to.

This article was previously published under Q176590

SYMPTOMS

When you install Microsoft Office 97 on a network server that is running Novell NetWare 4.11, the following error message appears:

The specified volume does not support long file names.
You must select a destination that supports long file
names, or force the use of short file names. To force
short file names, exit now and restart Setup using the /F
command line option.

CAUSE

In earlier versions of Novell NetWare, the OS/2 name space driver is named Os2.nam. You can make long file name support available when this driver is loaded at a command prompt or in the Startup.ncf boot file. However, the name of the OS/2 name space driver has changed in Novell NetWare version 4.11 or later.

Most operating systems now support long files names. The OS/2 name space driver name changed from Os2.nam to Long.nam. In addition, you must register the new name space for each volume by using the following syntax:

ADD NAME SPACE <name space> TO <volume name>

For example, to add the long file name space to a volume named SYS, type the following command at the NetWare console:

ADD NAME SPACE LONG TO SYS

NOTE: Type this command at the NetWare console. You need to type this command only once per volume.

Properties

Article ID: 176590 - Last Review: November 22, 2000 - Revision: 1.0

APPLIES TO

Microsoft Office 97 Standard Edition

kberrmsg kbprb kbsetup KB176590

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.