PRJ98: Setup Err: MSFLXGRD.OCX Was Unable to Register Itself

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Article ID: 176937 - View products that this article applies to.
This article was previously published under Q176937
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SYMPTOMS

When Microsoft Project 98 Setup updates the Windows registry at the end of setup, you may receive the following error message
Msflxgrd.ocx was unable to register itself in the system registry.
followed by:
Microsoft Project 98 setup was not completed successfully.

CAUSE

This problem occurs because another program is using the Msflxgrd.ocx file or because a program, such as an antivirus program, prevents the file from being modified.

RESOLUTION

To resolve this problem, follow these steps:

  1. Disable any antivirus program that is running while Setup is running. Consult your antivirus documentation for more information about how to do this.
  2. Restart your computer without starting the program that uses the Msflxgrd.ocx file. To do this, use either of the following methods:

    • Hold down SHIFT and restart your computer. This prevents any programs in the StartUp group from starting when you start Windows.

      NOTE: If you are prompted to log on to a network, enter your user name and password, click OK, and then hold down SHIFT until you see the Windows desktop. If you do not have to log on to a network, hold down SHIFT when the graphical user interface and the hour glass pointer appear while the computer is restarting.
      -or-
    • If you are using Windows 95/98, start Windows using the Safe Mode option. To do this, follow these steps:

      1. Restart the computer.
      2. When you see the "Starting Windows" message, hold down F8 (or hold down CTRL if you are using Windows 98). Windows displays a menu.
      3. Type the number for the Safe Mode option or use the DOWN ARROW key to select it, and then press ENTER.NOTE: When you start Windows in Safe Mode, some device drivers, such as CD-ROM drivers, will not be loaded. For additional information, please see the following article in the Microsoft Knowledge Base:
        167069 Installing Real Mode CD-ROM Drivers for Office Installation
      4. Rerun the Microsoft Project 98 Setup program.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

Properties

Article ID: 176937 - Last Review: January 22, 2007 - Revision: 1.1
APPLIES TO
  • Microsoft Project 98 Standard Edition
Keywords: 
kbbug kberrmsg kbpending KB176937

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