System32 Folder Opens When Windows NT Starts

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Article ID: 177510 - View products that this article applies to.
This article was previously published under Q177510
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SYMPTOMS

After you install Internet Explorer, restart your computer, and then log on to Windows NT 4.0, the System32 folder may be opened on your desktop instead of the "Welcome - Microsoft Internet Explorer" screen. In addition, the System32 folder may be opened when you attempt to open a channel. In both cases, the following message is displayed in Event Viewer:
Event ID 10010
The server {0002df01-0000-0000-c000-00000000046} did not register with DCOM within the required timeout.

RESOLUTION

This problem no longer occurs in Internet Explorer 4.01 Service Pack 1. To obtain Internet Explorer 4.01 Service Pack 1, please visit the following Microsoft Web site:
http://www.microsoft.com/ie
To work around this problem, use either of the following methods:

  • Uninstall the Windows Desktop Update component. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
    165695 How to Add or Remove Windows Desktop Update
  • When the Begin Logon dialog box appears, wait 30 seconds to 1 minute before you log on to Windows NT 4.0.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:
170086 System32 Folder Opens When Logging in to Windows NT

Properties

Article ID: 177510 - Last Review: June 5, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft Internet Explorer 2.0
  • Microsoft Internet Explorer 3.0
  • Microsoft Internet Explorer 3.01
  • Microsoft Internet Explorer 3.02
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
Keywords: 
kbhotfixserver kbqfe kbenv kbprb KB177510
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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