Article ID: 177785 - View products that this article applies to.
This article was previously published under Q177785
When you start Windows NT, you may receive the following error message:
At least one service or driver failed during system startup.
Use Event Viewer to examine the event log for details.
When this occurs, you may see the following error message in the system log in Event Viewer:
Event ID: 7000 Source: Service Control Manager Description: Spooler service failed to start due to the following error: The system cannot find the file specified.
This behavior can occur if either of the following files is missing or damaged:
To resolve this issue, expand a new copy of the Spoolss.dll and Spoolss.exe files from your Windows NT CD-ROM to your %SystemRoot%\System32 folder. To do so, follow these steps: