XFOR: Message from Client Not Homed on Server Crashes IMC

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This article was previously published under Q178091

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SYMPTOMS

E-mail sent through the Internet Mail Service by a user with no valid credentials on the Exchange Server computer causes the Internet Mail Service to crash.

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Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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MORE INFORMATION

If the "Clients can only submit if homed on this server" option is selected on the Connections page of the Internet Mail Service properties, authentication of inbound connections is required. However, you can bypass this by using a per-host setting that allows a host to bypass the authentication. This may be set in the "Accept Connections" dialog on the Connections page.

Mail sent from the exempt host that fails the "homed on this server" check will result in an Non-delivery report (NDR) to the administrator, which will cause a crash because there is no authentication information.

The following event will be logged on the Exchange Server computer:

   Event 4037
   MSExchangeIMC
   Error
   An exception has occurred which was handled internally by the Internet
   Mail Service. This may have resulted in a message not being delivered.
   Code: 0xc0000005 Flags: 0x00000000 Address: 0x00462f42

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APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

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kbbug kbfix KB178091

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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