Article ID: 178342 - Last Review: January 22, 2007 - Revision: 4.1 Profile Assistant is unavailable in Internet ExplorerThis article was previously published under Q178342 On This PageSYMPTOMS
When you attempt to configure the Profile Assistant tool in Internet
Explorer by clicking Internet Options on the View menu and then clicking
the Content tab, the Edit Profile and Reset Sharing buttons may be
unavailable.
In Internet Explorer 5, when you attempt to configure the Profile Assistant tool by clicking Internet Options on the Tools menu and then clicking the Content tab, you may receive the following prompt when you click the My Profile button:
Internet Explorer Install on Demand
To display this page correctly, you need to download and install the following components: Windows Address Book Download Size: 704 KB Download Time: 6 min CAUSE
This behavior can occur if Microsoft Outlook Express is not installed on
your computer. The Profile Assistant tool requires the Wab32.dll file
which is installed only by Outlook Express.
RESOLUTION
For Internet Explorer 5, click Download to download and install the
Windows Address Book (Wab32.dll).
To resolve this behavior, install Outlook Express. To do so, follow these steps: NOTE: You must install Outlook Express to enable the Profile Assistant tool. If you do not want Outlook Express to remain on your computer after you enable the Profile Assistant tool, you can uninstall it by using the Add/Remove Programs tool in Control Panel. Once the Profile Assistant tool is enabled, it works properly without Outlook Express. Install Outlook ExpressOutlook Express is an Internet Explorer component that you can install after Internet Explorer is installed by using the Add/Remove Programs tool in Control Panel.For information about how to add or remove Internet Explorer components, please see the following article in the Microsoft Knowledge Base: 171229
(http://support.microsoft.com/kb/171229/EN-US/
)
How to add and remove Internet Explorer components
For information about how to configure Outlook Express for Internet mail
and Internet news, please see the following articles in the Microsoft
Knowledge Base:
MORE INFORMATION
You can use Profile Assistant to specify your registration and demographic
information. Internet Explorer automatically sends this information to Web
sites that require it. This saves you from having to type the same
information every time you visit a new Web site. This information
cannot be viewed on your computer or shared with others without your
permission.
For additional information about Profile Assistant, click Contents And Index on the Help menu in Internet Explorer, click the Index tab, type profile, and then double-click the "Profile Assistant" topic. APPLIES TO
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