Windows NT System May Stop Responding (Hang) When Running a Filter Driver Such As McAfee Virus Filter

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This article was previously published under Q178413

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SYMPTOMS

Windows NT systems running a filter driver, such as McAfee virus scanner, may stop responding (hang).

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CAUSE

A system deadlock may occur because of a problem in Srv.sys.

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To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 (http://support.microsoft.com/kb/152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

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