Article ID: 178815 - View products that this article applies to.
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This article contains techniques you can use to troubleshoot problems you may have printing text to inkjet-style printers (such as the Hewlett- Packard (HP) DeskJet series and the Canon BubbleJet series printers). There is a general troubleshooting section at the beginning of the article, followed by a list of some specific known issues.
General TroubleshootingNOTE: To print correctly from Publisher, you must also be able to print correctly from other Windows programs. This article does not contain steps to fix problems printing from Windows in general.
No Text Prints or Text Prints Garbled:
If none of the text in your publication prints, try the following steps:
If the text in your publication prints, but in an incorrect font, try using the same font in another publication or in another program. If the font does not work there either, you may have to re-install that particular font.
What You See Is What You Get (WYSIWYG) Problems:
If all your text prints, but the text does not look the way it does on screen, see the following article here in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/104921/EN-US/ )PUB: Explanation of WYSIWYG Issues
Troubleshooting Specific ProblemsText in Columns Does Not Line Up Correctly:
If you use spaces to separate columns of text, they may appear to be lined up correctly on screen, but print out of alignment.
You can see if you have used spaces to separate columns by clicking Show Special Characters on the View menu (in Publisher 7.0, this command is on the Tools menu). Spaces show up as dots. You should use tabs instead of spaces to line up columns in a single text frame.
Text Does Not Print Near Bottom of Page:
If your publication contains text that is closer than .75" to the bottom of the page, that text may not print. Because of the way some inkjet printers grip the paper, they cannot print closer than 5/8" or 3/4" to the bottom of the paper. To find out how close your printer can print to the edge of the page, follow these steps:
Problems Printing Colored Text:
If your publication contains colored text, that text may print all in black. If this happens, try turning off Image Color Matching.
RedSome inkjet printers can print text in only these colors. If you have one of these printers and need to print text in a different color, create the text as a WordArt frame instead of a text frame.
For more information about this issue, please see the following article here in the Microsoft Knowledge Base:
155855Problems Printing Rotated Text:
(http://support.microsoft.com/kb/155855/EN-US/ )PPT: Orange Text Prints Yellow on HP DeskJet 1200c
In some cases, text that is rotated (on a different baseline from the rest of your page) may print incorrectly. It may print in a different font or it may print unrotated.
For more information on issues related to printing rotated text, please see the following articles here in the Microsoft Knowledge Base:
132689The products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
(http://support.microsoft.com/kb/132689/EN-US/ )PUB: Rotated Non-TrueType Text May Print Incorrectly
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