Folder Options Command Is Unavailable in Internet Explorer

Article translations Article translations
Article ID: 179024
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


When you use Internet Explorer to view your local hard disk or a shared network drive, the Folder Options command on the View menu may be unavailable.


This problem can occur if you are using the browser-only version of Internet Explorer (the Windows Desktop Update component is not installed).


To resolve this problem, install the Windows Desktop Update component. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
165695 How to Add or Remove Windows Desktop Update
To work around this problem, double-click My Computer, and then click Options on the View menu.


Microsoft has confirmed this to be a problem in Internet Explorer 4.0 and 4.01. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Article ID: 179024 - Last Review: June 22, 2014 - Revision: 6.0
kbnosurvey kbarchive kbui KB179024

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from