Compressing NTFS Drive Causes Access Violation in Explorer.exe

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This article was previously published under Q179711

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SYMPTOMS

When you compress or uncompress a drive that uses the NT file system (NTFS) on a computer running Internet Explorer, you may receive the following Dr. Watson error message:

Explorer.exe - Exception: access violation (0xc0000005)

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STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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This error message occurs after the compression or uncompression of the drive using NTFS is complete. You may not receive this error message when you compress or uncompress a folder or file on a drive using NTFS. The Active Desktop component of Internet Explorer does not affect this behavior.

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APPLIES TO

Microsoft Internet Explorer 2.0
Microsoft Internet Explorer 3.0
Microsoft Internet Explorer 3.01
Microsoft Internet Explorer 3.02
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Internet Explorer 4.01 128-Bit Edition
Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.5

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kberrmsg kbprb KB179711

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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