Article ID: 179883 - View products that this article applies to.
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When you attempt to save a Word 6.0/95 document in Word 97, you may receive the following error messages:
Word failed reading from this file (AutoRecovery save of file_name.asd). Please restore the network connection or replace the floppy disk and retry.
There is not enough memory or disk space to convert this document.
Word has lost data due to a bad network connection or missing floppy. Documents relying on this data are going to be saved and then closed.
The Word document is then deleted and the text of the document is saved in a file named "Rescued Document.txt" in the folder that contained the original Word document.
To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/151261/EN-US/ )OFF97: How to Obtain and Install MS Office 97 SR-2
Article ID: 179883 - Last Review: February 24, 2014 - Revision: 1.2
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