Article ID: 180491 - View products that this article applies to.
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When you click Refresh on the Internet Explorer toolbar, the document you are currently viewing may not be refreshed.
This behavior can occur if you are viewing a Microsoft Office document (such as a Microsoft Word or Microsoft Excel document) in Internet Explorer.
You cannot refresh Office documents that you view in Internet Explorer.
For information about using Internet Explorer to host Office documents, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/162059/EN-US/ )Office Documents Open in Internet Explorer
Article ID: 180491 - Last Review: January 11, 2015 - Revision: 3.1