Article ID: 180622 - View products that this article applies to.
This article was previously published under Q180622
This article has been archived. It is offered "as is" and will no longer be updated.
A STOP: 0x0000001E error message may happen on a computer running both Windows NT Server and Services for Macintosh with a Macintosh volume with more than 800,000 files. The arguments passed to the STOP screen may look like
STOP: 0x0000001E (c000009a, 8010a77f, 0000298c, 80135f6c)
where c000009a is mapped to the status code of STATUS_INSUFFICIENT_RESOURCES.
The Windows NT kernel is running out of paged-pool memory. When Windows NT starts up, it calculates the amount of paged-pool memory available to the kernel based on the amount of physical RAM in the system. The maximum this value can be is 192 MB. If the kernel allocates all of its allotted paged- pool memory, it will not be able to perform many tasks and will instead return a STATUS_INSUFFICIENT_RESOURCES (0xC000009A).
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
For your convenience, the English version of this post-SP3 hotfix has been posted to the following Internet location. However, Microsoft recommends that you install Windows NT 4.0 Service Pack 4 to correct this problem.
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
For more information, please see the following articles in the Microsoft Knowledge Base:
TITLE : Creating an SFM Volume on Large Partition Causes a Stop 0x24
TITLE : SFM Time and Date Stamp Change Copying Between Volumes Locally
TITLE : Stop 0x0000000A w/ Services for Macintosh & McAfee Anti-Virus
TITLE : Commenting Macintosh File Changes Date and Time Stamp
TITLE : Macintosh Clients See Files on WinNT Server Constantly Moving
TITLE : SFM Fails to Accept Associations with Two-Character Extensions
TITLE : SFM: File Date and Time Stamp Change with Get Info
TITLE : SFM: Disconnect Macintosh Clients before Dismounting Volume
TITLE : SFM Rebuilds Indexes upon Restarting of Windows NT
Article ID: 180622 - Last Review: October 7, 2013 - Revision: 1.3