OL98: ErrMsg "Unable to load NXPEXT32.DLL"

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This article was previously published under Q180654

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SYMPTOMS

In Microsoft Outlook 98, the first time you start a new message, forward a message, or reply to a message, you may receive the following error message:

The add-in "NXPEXT32.DLL" could not be installed or loaded. Unable to load "NXPEXT32.DLL". You may be out of memory, out of system resources, or missing a .dll file.

cannot load NXPECT.dll. Either out of memory or system resources or the file is missing.

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CAUSE

There are two potential causes for this error:

You removed Netscape Navigator version 2.0x or 3.0x from your computer, using the Add/Remove Programs in the Control Panel, and chose to remove all unused, shared dll files.
You deleted the file Nxpext32.dll from your \Windows\System folder.

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MORE INFORMATION

To resolve this problem, follow these steps:

Start Outlook.
On the Tools menu, click Options to open the Options dialog box.
In the Options dialog box, click the Other tab.
Click Advanced Options.
Click Add-in Manager to open the Add-in dialog box.
In the Add-in list, click to remove the checkmark from the Netscape Navigator add-in. This may appear as "Netscape Extensions."
Click OK, OK, and then OK to close all open dialog boxes.

The Nxpext32.dll file is a Netscape Navigator version 2.0/3.0 file. Add/Remove Programs in the Control Panel removes all references to this file in the Windows Registry; however references remain in the Add-in Manager in Outlook.

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APPLIES TO

Microsoft Outlook 98 Standard Edition

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kb3rdparty kberrmsg kbhowto kbprb KB180654

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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